What is Emergency Ride Home?

Smart Commute Emergency Ride Home Logo

Certain Smart Commute Markham, Richmond Hill workplaces are eligible for Emergency Ride Home (ERH) reimbursement (please contact us to see if your workplace qualifies). If you have an unforeseen emergency on any day you use a sustainable method to commute to work, you can request reimbursement of up to $75 for your emergency transportation costs. Ensure you retain all emergency transportation receipt(s).

If you don’t know whether you qualify, review the program terms and conditions and frequently asked questions.

Follow these steps to request a reimbursement:
1. Review program terms and conditions to see if your request is eligible.
2. Download and fill out required fields in the reimbursement form.
3. Submit the completed form to Smart Commute Markham, Richmond Hill by:

a) emailing it to info@smartcommutemrh.ca and attaching an electronic copy of your emergency transportation receipt (preferred method), OR

b) mailing it, along with the original emergency transportation receipt, to:
Smart Commute Markham, Richmond Hill
3600 Steeles Avenue East, C104
Markham, ON L3R 9Z7

We recommend keeping a copy of receipt(s) for your records.

Please allow 4 to 6 weeks to receive reimbursement by cheque. For more information, please contact us at info@smartcommutemrh.ca or 289-844-3026.