What is Emergency Ride Home?

Smart Commute Emergency Ride Home Logo

As an employee at a participating Smart Commute workplace, you are eligible for Emergency Ride Home (ERH) reimbursement. If you have an unforeseen emergency on any day you use a sustainable method to commute to work, you can request reimbursement of up to $75 for your emergency transportation costs. Ensure you retain all emergency transportation receipt(s).

For more information, please contact Smart Commute at erh@smartcommute.ca.

If you don’t know whether you qualify, review the program terms and conditions and frequently asked questions.

Follow these steps to request a reimbursement:

  1. Review terms and conditions to see if your request is eligible.
  2. Fill out required fields in the form below, and click ‘Submit’.
  3. Follow directions on the next page to complete your request. Mail your emergency transportation receipt(s) to Smart Commute, if applicable. We recommend keeping a copy of receipt(s) for your records.

Online reimbursement requests are recommended. If you prefer, print and mail a reimbursement request with receipt(s). Download the form using this link, and mail it to:

Attention: Smart Commute
97 Front Street W.
Toronto, ON
M5J 1E6

Please allow 4 to 6 weeks to receive reimbursement by cheque. For more information, please contact us.