Emergency Ride Home (ERH)

Emergency Ride Home

As an employee at a participating Smart Commute workplace, you are eligible for Emergency Ride Home reimbursements. If you have an unforeseen emergency on any day you use a sustainable mode to commute to work, you can request reimbursement of up to $75 for your emergency transportation costs. Retain all emergency transportation receipt(s), as originals must be submitted in order for your claim to be eligible for reimbursement.

How to Submit an ERH Claim:

  1. Review the ERH Terms and Conditions to determine if your claim is eligible.
  2. Complete the claim form, and scan and upload your ride receipt(s).
  3. Submit the completed form and supporting documents to victor.copetti@durham.ca or erin.sparks@durham.ca. Upon its receipt, the form will be reviewed by Smart Commute for approval.

Please note that online reimbursement requests are recommended. If you prefer, you may print and mail a completed claim form with receipt(s).

Claim forms can be downloaded here.

Claim forms submitted by mail can be sent to:

Victor Copetti or Erin Sparks
Region of Durham
605 Rossland Road East
Whitby, ON
L1N 6A3

For more information, contact victor.copetti@durham.ca or erin.sparks@durham.ca, or consult the ERH Frequently Asked Questions.