Commuter Attitudes Survey

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Commuter Attitudes in the GTHAIn September 2014, we surveyed 1,000 commuters in the Greater Toronto Hamilton Area (GTHA) to understand their travel choices and attitudes toward transportation and commuting. Participants must have travelled or teleworked at least 3 times a week for work, school or volunteering in the last 12 months. Here’s what respondents said:
(Source: Vision Critical’s Canadian panel – Angus Reid Forum)How respondents get from A to B?

  • 55% drive alone
  • 30% public transit
  • 7% carpool
  • 4% walk
  • 2% bicycle

4.6 average number of commute days per week
52% of commuters have tried a new mode, other than their usual, in the last year

Commute Satisfaction by Mode

  • 78% of those who drive alone are satisfied with their commute
  • 53% of those who take public transit are satisfied with their commute
  • 81% of those who carpool are satisfied with their commute
  • 89% of those who walk are satisfied with their commute
  • 93% of those who bicycle are satisfied with their commute

74% agree that commute experience directly affects job satisfaction
90% say transportation is one of the most important issues in the GTHA
18-24 year olds are the most likely group to have made permanent changes to their commute in the last year (24%)

Lone Drivers

45% of lone drivers report that they drive alone because they have no one to carpool with

  • 32.3 mins reported average one-way commute time
  • 33% would definitely work from home up to 3 days a week if their employer allowed
  • 22% would carpool if they had assistance in finding a carpool partner
  • Improved public transit would encourage 43% to switch from driving alone

42% of lone drivers think their commute has become worse in the last year
55% would consider alternative ways to travel if they had to pay to park
23% pay to park and the average cost is $103.50 per month

Public Transit Users

Top 3 reasons people take public transit:

  • It is the most affordable option
  • It is the most convenient option
  • It is the only option to get to my destination

52.4 mins reported average one-way commute time
75% of public transit users either own a car or have access to one
75% most transit users walked to their transit stop or station

Carpoolers

Top 3 reasons people carpool:

  • It is the most convenient option
  • It is the most affordable option
  • Public transit is not convenient/reliable

More men (12%) say they used a carpool ride matching service than women (2%)

32.9 mins reported average one-way commute time
9% of carpoolers say their employer or school provides them with preferential parking

Who do people carpool with?

  • 47% co-workers
  • 36% household members
  • 12% friends, acquaintances, neighbours
  • 5% non-household relatives

53% of carpoolers get picked up
31% meet at a specific location

Walkers

Top 3 reasons people walk:

  • It is the most convenient option
  • It provides health benefits
  • It is the quickest option

23.1 mins reported average one-way commute time
53% of walkers either own a car or have access to one

Cyclists

Top 3 reasons people cycle:

  • It is the quickest option
  • It is the most affordable option
  • It is the most reliable option

18.4 mins reported average one-way commute time
87% of cyclists either own a car or have access to one
75% would use a secure bike parking facility if their employer made it available

Teleworkers/Remote Workers

Half of those currently teleworking reported that they would drive alone if they couldn’t telework

0 mins average commute time
81% of teleworkers are satisfied with working from home
36% of employers currently provide all or some telework equipment

All survey respondents were 16 years or older. The overall data has been weighted to be proportionate to the composition of the GTHA as per 2011 Statistics Canada data.




Commuter Attitudes in the GTHA